I just want to give everyone a heads up before they are cheated!!!!

[Ballaholic29414]

I went to bouchillon performance today yesterday and bought 116 Octane fuel and they pump it while I was still at the counter and stuck it back on the truck. So today I started putting the gas in my car and notice the gas was BLUE not RED and I was like wtf because Ive never seen 116 Sonoco BLUE then I went to Sonoco's website and it said BLUE is 112 and RED is 116 so I went back to bouchillon performance nicely and told them I paid for 116 and this is 112 (with reciept in hand) and they gave me hell, by arguing with me and shoving doors open. I looked at the pump and the pump says 110 and 112 octane fuel, but when I called there they told me they only sold 114 and 116. My dad usely buy the PURPLE gas and bouchillon performance told him that its 114 Octane, but according to SONOCOs website the purple is 110 octane.

I after they finished giving me a hard time a guy that worked there said let me look on SONOCOs site to see what hes talking about and when he saw that I was correct he started appologizing like hell and gave me my money back. SO beware of bouchillon performance they said they was selling race fuel like that for 25 years! Isnt isnt it illegal to say you selling 114 and 116 when your really selling 110 and 112? Ive bought plenty of fuel from them, but I never took the time to look on SONOCOs website to see what Ive been getting I just went by what their store said they sold.

http://www.sunocoinc.com/site/Consumer/RaceFuels/TraditionalFuels/

[slowgreen99]

good god. Seems like no one knows what race fuel theyre selling these days! KWS does, but they only do the bike stuff lol

[snakeplissken]

I did not have a good experience when I went in there inquiring about what they would charge me to install gears in my car.

[Pesce Nero]

yep

[slowgreen99]

yep

????

[KRYPTONITE]

You should get your info. right before you start bad mouthing a company, what else do you want the pumps are painted BLUE and PURPLE,(not RED) and not only that it says it on the pump, 112 and 110, come man you know there was not a proplem they took the fuel back which I would never do myself and gave you the money back and your just mad because you had to spend some extra time coming back up here because you got the wrong fuel, We understand people make mistakes and took the fuel back and gave him the money, if we were that bad we could have told you sorry tuff thats what you bought, I myself im sorry that you had such a bad exper. here. But no need to down the company we did nothing wrong.

FOR EVERYONE THAT READ HIS POST I WORK AT BOUCHILLON AND THERE WAS NOT A PROBLEM WHEN HE CAME IN HERE(NO DOORS WERE SLAMMED, AND WE SELL 112 and 110 THATS IT,,, THANKS

WE SELL RED 118 (116) FUEL IN 55 gal. drum

GOOD LUCK AT THE RACES

[Pesce Nero]

????


ment to quote your post. i run yellow fuel:hysterical:

[chrisheltra]

For anyone else that may need it.

http://knitgrrl.com/images/secretdecoderring.jpg

[slow04]

For anyone else that may need it.

http://knitgrrl.com/images/secretdecoderring.jpg

Is that the infamous decoder ring?

[chrisheltra]

Is that the infamous decoder ring?

Depends was it helpful?

[Mike]

Depends was it helpful?

nope, didn't work for me.

[WWhittle]

I went to bouchillon performance today yesterday and bought 116 Octane fuel and they pump it while I was still at the counter and stuck it back on the truck. So today I started putting the gas in my car and notice the gas was BLUE not RED and I was like wtf because Ive never seen 116 Sonoco BLUE then I went to Sonoco's website and it said BLUE is 112 and RED is 116 so I went back to bouchillon performance nicely and told them I paid for 116 and this is 112 (with reciept in hand) and they gave me hell, by arguing with me and shoving doors open. I looked at the pump and the pump says 110 and 112 octane fuel, but when I called there they told me they only sold 114 and 116. My dad usely buy the PURPLE gas and bouchillon performance told him that its 114 Octane, but according to SONOCOs website the purple is 110 octane.

I after they finished giving me a hard time a guy that worked there said let me look on SONOCOs site to see what hes talking about and when he saw that I was correct he started appologizing like hell and gave me my money back. SO beware of bouchillon performance they said they was selling race fuel like that for 25 years! Isnt isnt it illegal to say you selling 114 and 116 when your really selling 110 and 112? Ive bought plenty of fuel from them, but I never took the time to look on SONOCOs website to see what Ive been getting I just went by what their store said they sold.

http://www.sunocoinc.com/site/Consumer/RaceFuels/TraditionalFuels/



Not to be a dick- but that's your own fault. I posted all the info about Sunoco in the other thread you started. They refer to their fuel by their "research octane" and not their actual "motor octane". That is why Superman Motorsports has been convinced for years that they were burning 116 because that's what Sunoco said it was- but that is not it's actual burning octane.
Bouchllion was probably selling you "Sunoco 114 or 116" but it is actually a 110 or 112. I wouldn't blame them too much- you probably just opened their eyes to something alot of people don't know about Sunoco.
And everyone always wonders why Sunoco is cheaper- :cheers

[Ballaholic29414]

You should get your info. right before you start bad mouthing a company, what else do you want the pumps are painted BLUE and PURPLE,(not RED) and not only that it says it on the pump, 112 and 110, come man you know there was not a proplem they took the fuel back which I would never do myself and gave you the money back and your just mad because you had to spend some extra time coming back up here because you got the wrong fuel, We understand people make mistakes and took the fuel back and gave him the money, if we were that bad we could have told you sorry tuff thats what you bought, I myself im sorry that you had such a bad exper. here. But no need to down the company we did nothing wrong.

FOR EVERYONE THAT READ HIS POST I WORK AT BOUCHILLON AND THERE WAS NOT A PROBLEM WHEN HE CAME IN HERE(NO DOORS WERE SLAMMED, AND WE SELL 112 and 110 THATS IT,,, THANKS

WE SELL RED 118 (116) FUEL IN 55 gal. drum

GOOD LUCK AT THE RACES


If you were in the office when I came there you would see that I came in there calm because I am a calm person at ALL times and they were the ones giving me a hard time. When I called I was told yall sell 114 and 116. So now your saying yall sell 110 and 112? hmmm??
It says 110 and 112 on the pump but in the store it says 114 and 116? That would leave a customer a lil confused huh?

[chrisheltra]

VP sells 114 and 116

[MP_ONLY]

I went to bouchillon performance today yesterday and bought 116 Octane fuel and they pump it while I was still at the counter and stuck it back on the truck. So today I started putting the gas in my car and notice the gas was BLUE not RED and I was like wtf because Ive never seen 116 Sonoco BLUE then I went to Sonoco's website and it said BLUE is 112 and RED is 116 so I went back to bouchillon performance nicely and told them I paid for 116 and this is 112 (with reciept in hand) and they gave me hell, by arguing with me and shoving doors open. I looked at the pump and the pump says 110 and 112 octane fuel, but when I called there they told me they only sold 114 and 116. My dad usely buy the PURPLE gas and bouchillon performance told him that its 114 Octane, but according to SONOCOs website the purple is 110 octane.

I after they finished giving me a hard time a guy that worked there said let me look on SONOCOs site to see what hes talking about and when he saw that I was correct he started appologizing like hell and gave me my money back. SO beware of bouchillon performance they said they was selling race fuel like that for 25 years! Isnt isnt it illegal to say you selling 114 and 116 when your really selling 110 and 112? Ive bought plenty of fuel from them, but I never took the time to look on SONOCOs website to see what Ive been getting I just went by what their store said they sold.

http://www.sunocoinc.com/site/Consumer/RaceFuels/TraditionalFuels/

I normally don't bother with things like this, but there seems to be a lot of stuff not being relayed correctly from this individual.

1: He was offered a Refund the minute he come back in, and "Actually" he was offered a Refund over the phone, before he ever showed up! And Marcus is right, we could have been dicks and said, "You bought it, it's yours". But I didn't, I got filters and an empty clear Jug and filtered the fuel into one of our jugs. (that is hand marked for accurate fuel measuring)
2: I gave him a FULL REFUND... and didn't say anything about the Gas he brought back being over 1/2 a Gallon Short!
3: I was the individual that he spoke to from the minute he walked in. I am also the one that offered the refund when he came in, and the one who ÔÇ£neverÔÇØ gave him hell or argued with him.
4: NO ONE Ever Slammed Any Doors or had an attitude with him. (he just doesn't know us, so he may have thought it was an attitude. sometimes we're just not to friendly to strangers)
5: Now No One Was ÔÇ£Giving Him Hell, or Arguing With HimÔÇØ, the only thing I can come up with that he could have misconstrued, is Maybe all the Technical Fuel Talk and FACTS were just to much for him to handle and he thought it was Giving Him Hell or Arguing With Him. When in all actuality, he never once said anything and was never involved in any type of arguing. It was all facts, that I guess must have overwhelmed him and made him feel uncomfortable, since he didnÔÇÖt know the facts other than the Sunoco Website says PURPLE is 110, BLUE is 112, and RED is 116.
6: And Yes I did go on the site to and check, to make him feel better. I was just hoping that the site still had all the Fuel Data / Facts on the same page that they also only gave the Fuel ÔÇ£Dye Color and Brand NameÔÇØ. But they did not, so I apologized. I also called our Sunoco Rep and asked him about it, and he stated that they removed all of the Fuel Facts and Ratings from the popular pages on the site and from the brochures.
7: He was never denied the refund, I just simply explained to him the facts of the situation. Which Are As Follows:
For the 25 +/- Years we have been selling Sunoco Race Fuels / Cam 2, we have ALWAYS Referred to the Race Fuels by their ÔÇ£RESEARCH OCTANE RATINGÔÇØ, not the Color / Brand Name.

I will now break it down for you, so you donÔÇÖt continue trying to bash us and our business without being informed or knowledgeable enough to do so.

Here is your Fuel Facts:
Fuel Brand / Name
SUNOCO STANDARD (Purple 110)
Motor Octane
105
(R+M)/2 Octance
110
Research Octane
115 (recently changed/updated from 114)
Octane Differential
12.0
Specific Gracity
.725
Lead Content
N/A
RVP
8.0
Color
Purple
Dielectric
-0.3


Fuel Brand / Name
SUNOCO SUPREME (Blue 112)
Motor Octane
109
(R+M)/2 Octance
112
Research Octane
116
Octane Differential
6.0
Specific Gracity
.715
Lead Content
N/A
RVP
8.0
Color
Blue
Dielectric
-0.8


Fuel Brand / Name
SUNOCO STANDARD (Purple 110)
Motor Octane
112
(R+M)/2 Octance
116
Research Octane
120 (recently changed/updated from 118)
Octane Differential
8.0
Specific Gracity
.700
Lead Content
N/A
RVP
6.0
Color
Red
Dielectric
-0.9

Now. If you read above, you will see that we refer to all the Sunoco Race Fuels by ÔÇ£Research Octane LevelÔÇØ, and not what the website / name branding calls it.

Bouchillon PerformanceÔÇÖs Fuel Names
114 is Purple (SunocoÔÇÖs 110)
116 is Blue (SunocoÔÇÖs 112)
118 is Red (SunocoÔÇÖs 116)

You can and ALWAYS have been able to purchase 114 Purple (110), 116 Blue (112) from us by the gallon ÔÇô as much or little as you want. We have NEVER Sold 118 Red (116) in anything other than a 55 Gallon Drum Minimum.

So I hope this helps bring the topic to an end, but if not, feel free to email me or reply back.

We are honest and straight forward, as I was with this customer. He ÔÇ£WASÔÇØ informed of the fuel Octane Levels, Brand Names, and what we have ALWAYS referred to it as here at BPE.

Many individuals out there, who have purchased race fuel from us for Many Years, will all know and fully understand this. I think this is a ÔÇ£Novice and UninformedÔÇØ Bashing of a Business that boils down to a customerÔÇÖs lack of experience.

Thanks for your time!
JR Bouchillon

[Ballaholic29414]

VP sells 114 and 116

Im going to buy VP tomorrow when I go to Columbia

[chrisheltra]

How much is the 116 is Blue (Sunoco’s 112) per gallon. I work across N Rhett on Trident St and it would be convenient to pick up my race fuel from you if you are competitive with where I currently get my race gas.

[slow04]

Maybe to keep this from happening again, so everybody is on the same page,you should advertise by motor octane,thats how most people rate their race fuel..just a thought

[BAD BOB]

Goodness gracious

[Whitehatch]

4: NO ONE Ever Slammed Any Doors or had an attitude with him. (he just doesn't know us, so he may have thought it was an attitude. sometimes we're just not to friendly to strangers)

just wondering why your not friendly to strangers?

[WWhittle]

I normally don't bother with things like this, but there seems to be a lot of stuff not being relayed correctly from this individual.

1: He was offered a Refund the minute he come back in, and "Actually" he was offered a Refund over the phone, before he ever showed up! And Marcus is right, we could have been dicks and said, "You bought it, it's yours". But I didn't, I got filters and an empty clear Jug and filtered the fuel into one of our jugs. (that is hand marked for accurate fuel measuring)
2: I gave him a FULL REFUND... and didn't say anything about the Gas he brought back being over 1/2 a Gallon Short!
3: I was the individual that he spoke to from the minute he walked in. I am also the one that offered the refund when he came in, and the one who ÔÇ£neverÔÇØ gave him hell or argued with him.
4: NO ONE Ever Slammed Any Doors or had an attitude with him. (he just doesn't know us, so he may have thought it was an attitude. sometimes we're just not to friendly to strangers)
5: Now No One Was ÔÇ£Giving Him Hell, or Arguing With HimÔÇØ, the only thing I can come up with that he could have misconstrued, is Maybe all the Technical Fuel Talk and FACTS were just to much for him to handle and he thought it was Giving Him Hell or Arguing With Him. When in all actuality, he never once said anything and was never involved in any type of arguing. It was all facts, that I guess must have overwhelmed him and made him feel uncomfortable, since he didnÔÇÖt know the facts other than the Sunoco Website says PURPLE is 110, BLUE is 112, and RED is 116.
6: And Yes I did go on the site to and check, to make him feel better. I was just hoping that the site still had all the Fuel Data / Facts on the same page that they also only gave the Fuel ÔÇ£Dye Color and Brand NameÔÇØ. But they did not, so I apologized. I also called our Sunoco Rep and asked him about it, and he stated that they removed all of the Fuel Facts and Ratings from the popular pages on the site and from the brochures.
7: He was never denied the refund, I just simply explained to him the facts of the situation. Which Are As Follows:
For the 25 +/- Years we have been selling Sunoco Race Fuels / Cam 2, we have ALWAYS Referred to the Race Fuels by their ÔÇ£RESEARCH OCTANE RATINGÔÇØ, not the Color / Brand Name.

I will now break it down for you, so you donÔÇÖt continue trying to bash us and our business without being informed or knowledgeable enough to do so.

Here is your Fuel Facts:
Fuel Brand / Name
SUNOCO STANDARD (Purple 110)
Motor Octane
105
(R+M)/2 Octance
110
Research Octane
115 (recently changed/updated from 114)
Octane Differential
12.0
Specific Gracity
.725
Lead Content
N/A
RVP
8.0
Color
Purple
Dielectric
-0.3


Fuel Brand / Name
SUNOCO SUPREME (Blue 112)
Motor Octane
109
(R+M)/2 Octance
112
Research Octane
116
Octane Differential
6.0
Specific Gracity
.715
Lead Content
N/A
RVP
8.0
Color
Blue
Dielectric
-0.8


Fuel Brand / Name
SUNOCO STANDARD (Purple 110)
Motor Octane
112
(R+M)/2 Octance
116
Research Octane
120 (recently changed/updated from 118)
Octane Differential
8.0
Specific Gracity
.700
Lead Content
N/A
RVP
6.0
Color
Red
Dielectric
-0.9

Now. If you read above, you will see that we refer to all the Sunoco Race Fuels by ÔÇ£Research Octane LevelÔÇØ, and not what the website / name branding calls it.

Bouchillon PerformanceÔÇÖs Fuel Names
114 is Purple (SunocoÔÇÖs 110)
116 is Blue (SunocoÔÇÖs 112)
118 is Red (SunocoÔÇÖs 116)

You can and ALWAYS have been able to purchase 114 Purple (110), 116 Blue (112) from us by the gallon ÔÇô as much or little as you want. We have NEVER Sold 118 Red (116) in anything other than a 55 Gallon Drum Minimum.

So I hope this helps bring the topic to an end, but if not, feel free to email me or reply back.

We are honest and straight forward, as I was with this customer. He ÔÇ£WASÔÇØ informed of the fuel Octane Levels, Brand Names, and what we have ALWAYS referred to it as here at BPE.

Many individuals out there, who have purchased race fuel from us for Many Years, will all know and fully understand this. I think this is a ÔÇ£Novice and UninformedÔÇØ Bashing of a Business that boils down to a customerÔÇÖs lack of experience.

Thanks for your time!
JR Bouchillon



Man i was right there with you until you listed what YOUR "fuel names" are.

According to what you said- if a customer said "can i get some 116?" you would say yeah- and sell them 112. The average customer would not know that there is a difference between how one company versus another rates their fuels when they name them, or how you name them.

I can see both sides of the story- But i think Sunoco or anyone else referring to a fuel by it's research octane is very misleading.

[slowgreen99]

do it on pump gas, then blame hess or whoever....93 bitches.

[Ballaholic29414]

Im in no way trying to bash anyone, but just to be on the safe side yall should list ur octanes the way that Sonoco is calling it. I believe that race fuels are different colors to prevent things like this from happening. If Sonoco say's 116 is red the ill be looking for red gas. You said the fuel I returned was off by an half of gallon and the reason for is as ive stated earlier is because I started pouring the gas in my fuel cell before noticed the color and a funnel can hold 1/2 gallon with no problem then I stopped immediately and went to the net because all the other 116 ive bought was RED.

There is a gas station in Goose Creek that sells Sonoco 110 and its Purple, but yall have the same fuel but yall call it 114.

[Pesce Nero]

do it on pump gas, then blame hess or whoever....93 bitches.

:cheers

[snakeplissken]

just wondering why your not friendly to strangers?

<<< curious too.

[Matts94Z28]

I was quoted 795 bucks to set up a ring an pinion by them 3 years ago, I haven't called back since!

[KRYPTONITE]

REAL CARS RUN PUMP GAS, :bigthumb:

[MP_ONLY]

Maybe to keep this from happening again, so everybody is on the same page,you should advertise by motor octane,thats how most people rate their race fuel..just a thought

Actually, I agree with you there.

It's just rare that after 25 +/- Years of selling race fuel. This is the "1ST" Time EVER, that something like this has come up.

BUT, after yesterday, I spoke with everyone in the office, and from now on, if ANYONE asks what race fuels we sell, the only reply they will get is this.
"Hand them a Sunoco Race Fuel Flyer, or state Purple 110 or Blue 112".

Just bad that after all these years, you get the 1st person ever to have this issue, and then the individual goes and trys to "Bash, or scare people away from doing business with us."

But, can't make everyone happy. We will now just try to improve on the next time around, and make sure this doesn't come up again.

[MP_ONLY]

just wondering why your not friendly to strangers?

We just aren't the most friendly type of people. We know our business, have been doing it for almost 40 + Years... So some of us around here are set in our ways.

And what I really ment by that is, when you walk in the door, someone's not going to jump up and treat you like the 35+ Year Customer that has been doing business with us for years. We wait and see how each individual is going to act, then reply accordingly.

As you all know, the "Racing" and "Car/Truck" guys are all different and attitudes range across a HUGE board of possibilities. Never know what your going to get. Just like some of the back and forth on this forum, that happens between members. Can't we all just get along! haha :hysterical: :cheers

But all and all we are nice for the most part.

[MP_ONLY]

How much is the 116 is Blue (SunocoÔÇÖs 112) per gallon. I work across N Rhett on Trident St and it would be convenient to pick up my race fuel from you if you are competitive with where I currently get my race gas.

We offer Price Brakes On Our Fuel, just depends on how much you purchase.

This should give you an idea.

1 Gallon At A Time: 110=$9.00 112=$10.00
5 Gallons To 14 Gallons: 110=$8.39 112=$9.33
15 Gallons To 25 Gallons: 110=$8.22 112=$9.13
35 Gallons To 54 Gallons: 110=$8.02 112=$8.91
55 Gallons & ABOVE: 110=$7.88 112=$8.76

5 Gallon Price w/Tax: 110=$45.31 112=$50.38

We have our pricing structured this way to help cover over head and business costs of selling fuel. Not a real profittable business, we do it more for people who purchase from us every week and expect us to have it. Not for the $$$

[MP_ONLY]

Man i was right there with you until you listed what YOUR "fuel names" are.

According to what you said- if a customer said "can i get some 116?" you would say yeah- and sell them 112. The average customer would not know that there is a difference between how one company versus another rates their fuels when they name them, or how you name them.

I can see both sides of the story- But i think Sunoco or anyone else referring to a fuel by it's research octane is very misleading.

I agree with you. That's why after this happening for the first time ever yesterday. Everyone who comes in will get a brochure if they don't know what they want, and only be told 110 or 112.

BUT... Like I said before... How many Hundreds and Hundreds of people purchase race fuel from us... A TON... and we have never had this issue, because everyone "Knows" what it is. Plus, like I stated... He "WAS" told what the actual octane of the fuel was.

But you are correct, it is misleading... So after it happening like it did yesterday, our 25+ year business practice, has now changed.

Thanks for the opinion. They always help!

[Darryl Buckner]

Man i was right there with you until you listed what YOUR "fuel names" are.

According to what you said- if a customer said "can i get some 116?" you would say yeah- and sell them 112. The average customer would not know that there is a difference between how one company versus another rates their fuels when they name them, or how you name them.

I can see both sides of the story- But i think Sunoco or anyone else referring to a fuel by it's research octane is very misleading.


And a very expensive mistake..

[Darryl Buckner]

I was quoted 795 bucks to set up a ring an pinion by them 3 years ago, I haven't called back since!

Call Gerald next time, let me know if you need his number..:bigthumb:

[MP_ONLY]

Im in no way trying to bash anyone, but just to be on the safe side yall should list ur octanes the way that Sonoco is calling it. I believe that race fuels are different colors to prevent things like this from happening. If Sonoco say's 116 is red the ill be looking for red gas. You said the fuel I returned was off by an half of gallon and the reason for is as ive stated earlier is because I started pouring the gas in my fuel cell before noticed the color and a funnel can hold 1/2 gallon with no problem then I stopped immediately and went to the net because all the other 116 ive bought was RED.

There is a gas station in Goose Creek that sells Sonoco 110 and its Purple, but yall have the same fuel but yall call it 114.

If your not trying to bash anyone, or something like that... Please explain your "Post's Title" (ie: before they are cheated) and your statement in the 1st post.

Trust me, with you being the 1st person to have this problem, since we started selling race fuel, I do apologize.

Thus, you are the reason we have now made a business practice/rule change around here.

"Now I just hope the Seasoned Racing Veterans that Buy Fuel Each Week for the Past However Many Years, Don't get Totally Screwed Up and Lost On What They Purchase". :bigthumb:

[snakeplissken]

And what I really ment by that is, when you walk in the door, someone's not going to jump up and treat you like the 35+ Year Customer that has been doing business with us for years. We wait and see how each individual is going to act, then reply accordingly.


I see.

[Illusions]

If the fuel octane is posted with the the R+M/2 method as posted here > (16 CFR Part 306-Automotive Fuel Ratings, Certification, and Posting) (http://www.ftc.gov/bcp/edu/pubs/business/energy/bus12.shtm#labels) it's in compliance and no wrong doing. If using the sunoco branded name ie Sunoco 112 it's in compliance since the 112 is the r+m/2 octane rating. This can not be marketed as 116 OCTANE. The research method is not an approved means of advertizing octane in fuel per the FTC.

I do however agree that attitude sometimes could be misunderstood. Especially by a stranger. Also statements about an establishments attitudes can also be inflated somewhat to enhance the dramatization of the event.

[MP_ONLY]

If the fuel octane is posted with the the R+M/2 method as posted here > (16 CFR Part 306-Automotive Fuel Ratings, Certification, and Posting) (http://http://www.ftc.gov/bcp/edu/pubs/business/energy/bus12.shtm#labels) it's in compliance and no wrong doing. If using the sunoco branded name ie Sunoco 112 it's in compliance since the 112 is the r+m/2 octane rating. This can not be marketed as 116 OCTANE. The research method is not an approved means of advertizing octane in fuel per the FTC.

I do however agree that attitude sometimes could be misunderstood. Especially by a stranger. Also statements about an establishments attitudes can also be inflated somewhat to enhance the dramatization of the event.


Your are 100% correct. And actually, if you come to our place of business and you will see NO Labeling on or Near Any Fuel / Tanks / Pumps stating we carry as 114 or 116. The 5,000 Gallon Tanks are actually Painted Purple and Blue so you know what fuel is in each tank, and it has it clearly labeled on the "Pump" (as required by the rules link you posted) as Purple 110 and Blue 112.
The only place you will find anything in our business from yesterday to all the years past, is our Wall Clock that has Removeable / Replaceable Lettering, and only shows pricing on things. This board shows 5 Gallons w/Tax - 114 $45.31 & 116 $50.38... but as of yesterday afternoon, it now says 110 and 112.

[Illusions]

With the clock stating 114 and 116 octane and you selling them 110 and 112 is where you are against the FTC. its bait and switch. if your clock clearly stated Sunoco110 and Sunoco112 then there would not be ANY misunderstanding. When someone assume's they are purchasing 116 and in reality getting 112 then thats false advertising and misleading a customer. Many will believe if engines were blown due to improper fuel octane because someone was sold 116 and it was actually 112 this might have been all decided by a court as to just how legal this practice has been all along.

When I buy 93 octane at BP I clearly know it is r+m/2 method and BP isn't trying to mislead me into thinking it is 100 octane inside the store and then selling me 93.

But now since you have changed the sign to comply with FTC requlations all should be good now. Not necessarily the case in the past.

The FTC works for the consumer to prevent fraudulent, deceptive, and unfair practices in the marketplace and to provide information to businesses to help them comply with the law. To file a complaint or to get free information on consumer issues, visit ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261. The FTC enters Internet, telemarketing, identity theft, and other fraud-related complaints into Consumer Sentinel, a secure online database available to hundreds of civil and criminal law enforcement agencies in the U.S. and abroad.

Here is the publication regarding fuels. 16cfr306.11 (http://edocket.access.gpo.gov/cfr_2003/pdf/16cfr306.11.pdf)

[ElecTech]

WOW! Who knew fuel could be so "inflamitory"? :hysterical: :poke:

[ShawnBoyMoody]

Oh the stories I could tell of the assholery Ive experienced at BP. Maybe some other time. I will say the attitude there has NOTHING to do with the customers (or potential customers) attitude. Randy is an asshole ALL the time. Anywho. I know this is an ancient thread but I wonder if Marcus would be so quick to defend them now since hes no longer employed there?

[MonteC]

Oh the stories I could tell of the assholery Ive experienced at BP. Maybe some other time. I will say the attitude there has NOTHING to do with the customers (or potential customers) attitude. Randy is an asshole ALL the time.

Im going to give you rep for this, but im not going to say why, or if its positive or negative.

[ShawnBoyMoody]

Im going to give you rep for this, but im not going to say why, or if its positive or negative.

Come to SSS tonight and tell me lol.

[Red99T/A]

I was quoted 795 bucks to set up a ring an pinion by them 3 years ago, I haven't called back since!

Getting ready to do gears in my car. I seriously hope I can find a better price than $795.

[Matts94Z28]

Getting ready to do gears in my car. I seriously hope I can find a better price than $795.

PM Gearmesh. Tell him that you do not want to go see MonteC due to unwanted sexual advances. He should help you out. :bigthumb:

Seriously, PM him.

[Red99T/A]

LOL thanks Matt.

[MonteC]

true story.

[1 Slow Z]

I know I had one negative experience at BP. I went in there with what I would classify as a small job and we were (my wife & I) treated like we weren't even there. Some on the statements made earlier are why I'd never go back to BP. I'm not asking anyone to suck me off as soon as I walk in the store, but as a consumer that is spending my hard earned money I do expect to be treated as a customer. I know you've got 40+ years of experience but why that means you should talk down to anyone that comes into your shop is beyond me.

[1998ta__1991rs]

all ive ever heard about BP is that randy is a complete ass

[AverageJoe]

I had the same type of experience a Charleston Rubber and Gasket.

[nordic97mist]

i had not so good an experience with BP a while ago. tried to see if i couldn't get a clutch line made up for my car and just got a, go get it online like all the other rice burners blah blah bs.

[Matts94Z28]

I had the same type of experience a Charleston Rubber and Gasket.

Not I. We talked for about 45mins. Cool guys for sure. :boohoo:

[nordic97mist]

charleston RG is slackk. called them for a fitting they said they had it. went in next day and said they dont have them. ordered the fitting online. went back in. now they said they have them. left my name and number so they could order a banjo bolt for me. nvr got a call back and ended up going elsewhere

[cliff-1972]

Randy is hard to talk with at first but once he knows you not so bad.

[Shane361]

They put in a tranny for me when I left Charleston 5 years ago. This was after getting screwed over by a performance shop in Beaufort. Seemed like nice guys around and away from the shop. If I recall their were brothers working for their dad. One had a nice red truck.-Shane

[Kwiksilver]

It's a mopar thing... we just dont understand!... :poke:

[AverageJoe]

Not I. We talked for about 45mins. Cool guys for sure. :boohoo:

They had their own slang names for different types of hose and treated me like I was stupid when I didnt know what they were talking about.

[gearmesh, inc.]

Seems that both CR&G and BP have gotten bad feedback here on the forum. These two places are within walking distance of each other in Hanahan.

Hmnnn......Must be something about Hanahan! :poke:

[Illusions]

Seems that both CR&G and BP have gotten bad feedback here on the forum. These two places are within walking distance of each other in Hanahan.

Hmnnn......Must be something about Hanahan! :poke:

it's the fumes from the papermill. has to be. :hysterical:

[1 Slow Z]

That's weird Joe. I've been to CR&G and they've gone out of their way to help me out. Maybe they were just freaked out by your you mustache, or they couldn't tell which eye they should talk too?

[AverageJoe]

That's weird Joe. I've been to CR&G and they've gone out of their way to help me out. Maybe they were just freaked out by your you mustache, or they couldn't tell which eye they should talk too?

Maybe they could relate to you because they, like you, have no soul.:finger:

[1 Slow Z]

Maybe they could relate to you because they, like you, have no soul.:finger:

Fo sho, us gingers stick together.

[Chillerman]

I went to Bouchillon today for some Sunoco blue. Second time I've purchased fuel there. Had no problems at all. The person who helped me was a nice as he could be. Randy even helped him with the pricing. We pumped my fuel and he thanked me for dropping by.