Stay on them. Talk to the Service Manager if you have to, but do not take "we'll call you when the parts come in" as an answer. Take the time to write a nice letter to the Service Manager regarding the TSB and your concern for your family's safety.
If something happens (Heaven forbid) you will want it documented that Jones Ford/FoMoCo dropped the ball, not you.
Let me know if I can help.
edit: I misread it, I thought the TSB was still in effect.
Last edited by snakeplissken; 01-29-2008 at 01:37 PM.
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