Your not the bad guy here Shaun. As you can see by rereading, I placed your name there as the point of contact I had made. You can only repeat what you are told and reiterate what information is disseminated down to you. No misunderstanding there with that...
What seems to be obvious to me is that so many other FOMOCO places will stab another in the name of being better than the others ... so much for internal comradre' ... hence they didnt get that info from me to rub in Jones Ford face ...
Please do not placate me by grabbing one of those harnesses when they become available. Its not going to "salve over" how I feel about Jones. NOT YOU SHAUN but JONES FORD. I am not going to have you in the middle of it as your a faithful employee.
All that I am determined in doing is taking my Ford business out of the Tri-county area since the quality of customer satisfaction takes a backseat to maximizing profit ...